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Hi Jeff. Thanks very much for having a look at this. I've attached a screenshot with some annotations.
I can't cause an audio drop out over the transition duration issue yet on my 2309 release. Maybe it's related to whatever enhancement you have done to the preceeding clips (orange icon on clip) be it "Fix /Enhance" or "Power Tools" type operation as some can be very CPU intense. If you use your same transition out in the right part of your timeline where you have no enhancements applied to the DSC_0560 clip does audio still drop there?
More than likely it might just be a timeline playback issue, have you tried producing the timeline and/or just this range of timeline and see if it's in the final output?
Jeff
The enhancements indicated by the "i" are just simple pans and zooms to provide a little variety in video that is mostly a talking head. The problem occurs even if they don't exist, and also happens in any new project I start that has transitions.
The things that are different about the transitions in the lower track are: (1) they're on a lower track and; (2) they're not transitioning to or from anything on the same track. However, on repeating that arrangement in a new project, I find that the error occurs on the transition INTO the clip but not on the transition OUT of it. So it may actually be behaving exactly the same as the top track - that is, it may be that in all cases the problem is the part of the transition that goes INTO the clip.
The video output works fine. But the problem in the editor means editing is so inefficient as to make PD15 virtually useless, because I can only get a proper view of what it looks by producing it.
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I bought Director Suite 4, and later used it to purchase an upgrade to PowerDirector 15 without buying Director Suite 5. Using the upgrade purchase option requires PD14 to be installed in order for PD15 to install. Some people say PD14 and PD15 can be installed on the one computer at the same time. In my case, I ended up with a PD14 start menu item that opens PD15. And the programs list didn't show PD14 - only PD15. Since PD15 has been full of problems - including transparent PNGs with their non-transparent edges being cut off in PiP designer, normal PowerDirector titling having the same thing happening to it, transitions that cut out all audio (even separate audio in other tracks), and a playhead that doesn't move, I decided to uninstall and reinstall PD15. But after doing so, PD14 is no longer on my computer. So now, since my PD15 upgrade can't be installed without PD14 present - and since there's no separate PD14 installation file in Director Suite 4, I now have to use the whole 1.8GB Director Suite 4 installation file just to be able to upgrade one of its components. So far today, these problems have wasted 5 hours.
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Can you supply a picture of your timeline so one can try and replicate edits. I've tried pre, post, overlap, and cross transitions with multiple video tracks and audio on the music track and can not duplicate any audio cut out yet.
Jeff
Hi Jeff. Thanks very much for having a look at this. I've attached a screenshot with some annotations.
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In PD15, I have the same problem with "Cyberlink PowerDirector found a temporary file that may be the project file automatically saved last time. Do you want to try and recover the project and open it?". This message, and the same temporary file, comes back every time I start the software, regardless of whether I say "yes" or "no", regardless of whether I save the temporary file material or not if I do load it, and regardless of whether I manually delete all temporary files. None of the suggestions made in this or other related threads that I've found so far make any difference without reinstalling PD15. I'll probably try reinstalling soon.
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I've just realised that the start of a new problem I've having in PD15 probably roughly coincides with the installation of 2309. In the only project I've started working on since 2309, all audio cuts out for the whole duration of transitions. The audio that cuts out includes the audio on non-linked, separate audio tracks (eg the music track). As a result, I'm unable to finish urgent work that I've done about 6 hours of editing on so far, and PowerDirector will be useless to me if this continues.
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Whatever the problem I am sure Sonic67 will help you solve it.
The 5th thread of this post show a formatting issue in which it appears that text extend below where it should not be. See the attached screenshot. Does you have a clue as to why it happened. I would like to report it to the Community Forum Issue.
No, I've got no idea, sorry.
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Yes, I have hardware acceleration enabled and "Enable NVIDIA CUDA technology to speed up video effect preview/render". I've updated drivers and also tried both of these settings turned on and off.
If you see "CUDA technology" instead of "OpenCL", reinstall the latest video drivers from nVidia site. That CUDA is there for older nVidia videocards.
The drivers are up to date. According to Microsoft. Which, I guess, as usual, means nothing.
My computer is also less than 1 month old. I just updated the NVIDIA driver anyway. PowerDirector now displays the OpenCL option instead of CUDA on the hardware acceleration screen, but it's making no difference to the problem.
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Yes, I have hardware acceleration enabled and "Enable NVIDIA CUDA technology to speed up video effect preview/render". I've updated drivers and also tried both of these settings turned on and off.
If you see "CUDA technology" instead of "OpenCL", reinstall the latest video drivers from nVidia site. That CUDA is there for older nVidia videocards.
The drivers are up to date. According to Microsoft. Which, I guess, as usual, means nothing.
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Yes, I have hardware acceleration enabled and "Enable NVIDIA CUDA technology to speed up video effect preview/render". I've updated drivers and also tried both of these settings turned on and off.
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My 6.5-year-old computer struggled a little with PowerDirector 14 - it suffered from lag when I tried to move the playhead around, etc, and would pause for a few seconds between closing one process (eg PiP Designer) and starting another (eg timeline editing).
PowerDirector 15 performs worse than that on my new Windows 10 64-bit, 6-core, 12-thread Intel Core i7 5930K Haswell-E/EP computer with SSD, 32GB RAM and NVIDIA GeForce GTX 1060 6GB graphics card.
In a project shot in full HD but with only one track of video clip material except for the occasional static image overlay or even less frequent video overlay, the video can't be played back in the timeline in any way that allows me to actually see what the video would look like. All audio cuts out for the full duration of every transition, and the video display freezes for most of that time and then "fast-forwards" to catch up with where the audio should be after the transition - just as the audio cuts back in. This happens even when I set video display to the lowest resolution.
If this continues, it will make PowerDirector pointless to use. If anyone has ideas on what can make PD15 so appalling when meanwhile the latest version of Premiere Pro functions without lag even on my 6.5-year-old i7 860, I'd really appreciate some guidance.
Another problem is that the playhead won't move at all whenever I first open the current project. Then, when I unlock the locked tracks, the playhead starts moving again. I can't imagine how this would be a feature rather than a bug.
Here's my dxdiag file.
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My 6.5-year-old computer struggled a little with PowerDirector 14 - it suffered from lag when I tried to move the playhead around, etc, and would pause for a few seconds between closing one process (eg PiP Designer) and starting another (eg timeline editing).
PowerDirector 15 performs worse than that on my new Windows 10 64-bit, 6-core, 12-thread Intel Core i7 5930K Haswell-E/EP computer with SSD, 32GB RAM and NVIDIA GeForce GTX 1060 6GB graphics card.
In a project shot in full HD but with only one track of video clip material except for the occasional static image overlay or even less frequent video overlay, the video can't be played back in the timeline in any way that allows me to actually see what the video would look like. All audio cuts out for the full duration of every transition, and the video display freezes for most of that time and then "fast-forwards" to catch up with where the audio should be after the transition - just as the audio cuts back in. This happens even when I set video display to the lowest resolution.
If this continues, it will make PowerDirector pointless to use. If anyone has ideas on what can make PD15 so appalling when meanwhile the latest version of Premiere Pro functions without lag even on my 6.5-year-old i7 860, I'd really appreciate some guidance.
Another problem is that the playhead won't move at all whenever I first open the current project. Then, when I unlock the locked tracks, the playhead starts moving again. I can't imagine how this would be a feature rather than a bug.
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My 6.5-year-old computer struggled a little with PowerDirector 14 - it suffered from lag when I tried to move the playhead around, etc, and would pause for a few seconds between closing one process (eg PiP Designer) and starting another (eg timeline editing).
PowerDirector 15 performs worse than that on my new Windows 10 64-bit, 6-core, 12-thread Intel Core i7 5930K Haswell-E/EP computer with SSD, 32GB RAM and NVIDIA GeForce GTX 1060 6GB graphics card.
In a project shot in full HD but with only one track of video clip material except for the occasional static image overlay or even less frequent video overlay, the video can't be played back in the timeline in any way that allows me to actually see what the video would look like. All audio cuts out for the full duration of every transition, and the video display freezes for most of that time and then "fast-forwards" to catch up with where the audio should be after the transition - just as the audio cuts back in. This happens even when I set video display to the lowest resolution.
If this continues, it will make PowerDirector pointless to use. If anyone has ideas on what can make PD15 so appalling when meanwhile the latest version of Premiere Pro functions without lag even on my 6.5-year-old i7 860, I'd really appreciate some guidance.
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James -
I doubt that it's a bug. PDR15 is not cropping anything off any image I import here.
Please post a screenshot of what you see when you import the attached .PNG file. Could you also attach an example of a graphic with the issue at your end?
Cheers - Tony
The problem doesn't occur with this clock image. I haven't been able to figure out why it happens with some images and not others.
I'm not sure what the forum image source box wants yet - is it the file path on my computer?
James
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Hi James -
I can't replicate that here. Maybe try checking your preview settings to see whether it's set to "Fit". Screenshot attached.
What do you see when you import the attached .PNG?
Cheers - Tony
The image you've supplied doesn't have the same problem, and it turns out to be because the image area for your file goes beyond the edge of the visible image, so if PD15 is cutting something off, it's only cutting off something invisible. So I've solved my problem for now by adding a box larger than my image, turning the box's color to transparent, grouping it with the image intended to be visible, and exporting that.
But in my opinion this shouldn't be necessary with PD15, and I consider it a bug.
James
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James,
I'm suggesting to remove PD15 leaving PD14 as is. If PD14 works OK at that point then re-install PD15. Windows 10 does not have issues with both apps running. PD will not allow BOTH to run at the same time however.
Oh, okay. Yes, that's a good suggestion. I'll give that a try.
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FYI - I'm using both PD14 and 15 and have no issues on Win 10. Perhaps your instal did not execute properly. Suggest you remove PD14, test it, then re-instal 15.
Unfortunately PD14 has to be installed when PD15 is installed in order to action the upgrade. Windows 10 has similar icon problems with other software - such as not displaying changes properly in Settings -> System -> Default Apps.
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When I add a transparent PNG to a video, a think strip of the image is cut off along the top, and it's apparent both in the video editor and in exported videos. I don't recall this happening in version 14. It's not a result of my settings relating to transparency and interlacing in my graphics software, nor a problem based on the color of the background before exporting. I've experimented with a few different options in that regard. The PNG exports from my graphics software fine, but won't display without the top cut off within PD15. Anyone else finding this?
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I have version 14. ShouldI uninstall it before installing the upgrade to version 15? I don't want to leave lots of unused software on my computer. If I should uninstall version 14, how do I do that? Nothing shows up in the program manager to install version 14.
I believe an Upgrade will overwrite the previous version and will retain the files it needs.
I installed version 15 but version 14 still exists and works if I click on it, taking up space on my laptop. And there is no "uninstall" feature in program manager to remove version 14. Same forr Revo Uninstaller. Do you know if Cyberlink has some sort of removal tool?
I find Windows 10 has terrible icon management, and updating from 14 to 15 results in the start menu still showing version 14 but linking to 15. Meanwhile, the task bar icon is correct. 14 can't be accessed after the upgrade.
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