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Still no joy any answers please.
Have now purchased windows 7 computer to try software with that. Downloaded but wont let me enter key and yes I purchased backup disc and extended download.
Received new link for down load but log in does'nt work.
Love the software have used for years but getting fed up now.
Having same problem with windows 10 green screen with mpeg files. cyberlink have not been much help. keep giving me steps to take but no joy. I have eventually gone for windows 7 computer but wont accept key.
Love the software when it works but after sales service is well below par. Really need telephone link.
mow got 2 computers 10 and 7 and still cant use software.
received new key didnt work now awaiting reply. FED UP
How do I post screen shot here
I downloaded patch but when I run I get same response
Power Producer 6 Ultra
Sorry atachment us on ticket.

It's says patch won't download as I do not have compatible software?
See attachment in original message.
Will not download
Its PP6 have downloaded and tried with disc.
Have ticket in regarding green screen on preview.
and was told to reinstall and download patch.
Installs fine but wont download patch.
Still showing green screen on preview. Sound is fine.
using windows 10.
Works fine on my vista or windows 8 computers.
trying to download patch but wont download
You do not have the required version of the program on your system. The installation will abort. Please contact your installation provider
Still no help from Cyberlink regarding green screen.
Ticket says check VGA card...done up to date.
Reinstalled program as requested but when I download patch for build 3406c it will not down load, responds with

You do not have the required version of the program installed
on your system. The installation will abort.
please contact your application provider.

This is getting beyond a joke
Anyone help please????????
I have same problem with Mpeg movies green screen
had computer in to dealers and have all latest drives.
as you would expect as its a new computer
I am having same problem, File shows up in download folder. but does not appear in templates
Using Power producer 5 download version but also have disc
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