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Can anyone tell me hoe to get rid of these artifacts of anaglyph 3D conversion which sometimes appear on the left and right edges?
Most of my videos look fine, but some of them have these Red and Cyan edges which are quite ugly. I have been unable to find any option for turning these off. It is odd that these do not appear consistently. So far the only fix that I have is to use another video editor to crop them out. Although that is effective, I end up losing part of the frame by cropping these out.
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yes!
Asknet.copm took care of the issue and refunded my $. then bought the proper version.
Thanks for helping me out. 
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Thanks fr the tip. I just forwarded my reciept to customerservice@asknet.com and asked for a refund in order to purchase the correct version.
I hope that works. 
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Thanks for the replies.
Yes,
I just checked again and there is no response to the support ticket, on the site.
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I bought Power Director 11 on Monday. Unfortunately I purchased the wrong version. I contacted support within the hour to ask if I could get a refund or credit in order to bu the ultra version. rather than the Deluxe version. Note that the Deluxe version is the lower end product, not a Deluxe version at all. It's two full business days later and I still have no response from customer service. I really would like to do some 3D editing, but I can not see paying the full upgrade price , when I purchased the wrong version by mistake and contacted them as soon as I discovered the error. 
Is tech support always this slow?
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