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I'm getting the same error message, except I don't use WMC. I have used VLC for videos on an external HDD, but now I can't play my BR or DVD using PowerDVD. I keep being told that a version is already running. I use task manager to close all processes related to PowerDVD that I can find, but that doesn't help.
Could this be a conflict related to VLC? Or the two Cyberlink services that start automatically?
For that matter, has anyone had any luck fixing this issue by uninstalling and reinstalling?
EDIT: As a quick follow up, I've also tried submitting a message to tech support using the above posted address, but I can't seem to get to a form to enter a message. 
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