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Hi again!
Sorry for the late reply but I've been trying different ways to solve my problems.
@Barrythecrab - Thanks so much for the suggestion. I tried it and it worked for a couple of times and then froze while I was editing. Anyway, it's definitely working better when I turned off the create shadow files function. Maybe because I have a lot of clips in my media folder.
I also emailed cyberlink technical support and this is their response to my problem. Just wanna share this with everyone here who might have similar problems.
Dear thecentaur,
Thank you for contacting CyberLink Technical Support.
I understand your concern related with the freezing of project and you are using PowerDirector 10 trial software.
In response to resolve this issue I would suggest you to please follow the steps given below.
1.In order to avoid most of the compatibility issues, please close all other software and utility applications including virus scans, screen saver and instant messaging software when you use PowerDirector.
2. Please update DirectX to latest version.
3. Empty the contents of the C:\Windows\temp folder and C:\temp folder, if you have one. Then empty Recycle Bin.
4. Increase Virtual memory :
a. Right click on "MyComputer"
b. Select Properties -> Advance
c. Click on "settings" under Performance.
d. Select "Advance"
e. Click on "change" under Virtual memory.
f. Select "Custom" and enter initial value as "1.5X(where X= Your actual Ram size)" and Max value as "3X(where X= Your actual Ram size)".
NOTE: If your existing settings are higher than recommended then leave them as before.
5. Start Windows in Selective Startup mode.
a. Click on Start.
b. Click on Run.
c. Type msconfig and click on OK.
d. A System Configuration Utility window will come up.
e. On General tab, select Selective Startup.
f. Uncheck "Load Startup Items".
g. Click on Apply.
h. Click on OK.
i. Click on Close.
j. It will ask you to restart your computer. Click on "Restart".
Now, try to launch the program and see how it works. If the issue still persists, please revert.
Please feel free to contact us back for any further clarification or for any assistance related to CyberLink Products. Use the below mentioned link to get back to us for your further queries:
https://membership.cyberlink.com/prog/support/cs/support-login.jsp
Thanks and Regards,
Mubin
CyberLink Technical Support
Ok, I have two questions I would like to ask someone here. I tried to ask for clarifications from technical support but they didn't really answer my questions.
1. I'm a bit confused with the part about virtual memory. I'm kinda mathematical challenged and I'm not sure the exact numbers to put into those boxes. I also have 3 drives. Drive C, E and D. Should I apply this to all my drives? Drive C is my boot drive and it's SSD. It only has 80Gig and I would like to use my D drive as my main drive. The PD software is installed on my C drive.
2. How do I know if I have the latest DirectX? Currently I have DirectX 11 as written on my dxdiag.
Hope someone can help me with these questions. Thanks a lot!
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I've updated quicktime but still didn't help. Anyway, I've attached a copy of my timeline screenshot.
Here's more info about this PD trial version:
PowerDirector 10 trial 10.0.0.1424c
SR number: VDE120326-02
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Thanks for the super fast reply! ![]() Let me add more info about my problem.
- I am editing mostly full HD 1080/50p videos I shot with Panasonic HDC TM700
- This problem started when I added more videos to my media library
- It always stops at 20% saving thumbnails
- I currently have about 4 min of videos on my timeline
- It also gets slower and more unresponsive as I add more transitions and motion effects to my project
I really need to finish this project by the end of the week. I appreciate all your help and thanks in advance!
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Hi everyone!
I hope someone here can help me with this. I am using PowerDirector 10 trial version and when I try to save my projec it freezes. I've attached a copy of my dxdiag. My Nvidia graphic card is updated and running on the latest drivers. My laptop is a brand new Medion Erazor with an i7 2670 processor.
Many thanks!
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