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Hi Rebecca,

Just following on from Dafydd's reply, in particular his last point:

5. Solution, a bit drastic, get a more powerful computer for video editing, the one you have is dire and is likely to be the cause of the problem.


That's frankly not true. The age/power of your computer is categorically not the cause of the problem.

There could be a software conflict if you've (un)installed lots of software over your computers lifetime that could be causing a problem, in which case a fresh install of the operating system is advisable (preferably an upgrade to Windows 7). However, that's highly unlikely given your description of the problem.

You can expect video editing to be slower than a newer machine, but you've obviously been successful using the trial so you know what kind of performance to expect.

I would however follow Dafydd's advice about reinstalling the PD trial, hopefully this will allow you to fully uninstall it again via the control panel. I would reboot between installing and uninstalling each time, i.e.:

* reboot
* install original PD trial
* reboot
* uninstall PD trial via add/remove programs
* reboot
* use clean up tools mentioned by Dafydd
* reboot
* check that all previous PD artefacts are gone, there are some hidden folders that are mentioned in one of the FAQs, make sure they are gone as well
* once you're happy that the PD trial is completely removed, then proceed and install your new full copy of the software

Good luck.

Graham
I've just installed the PD10 Trial (first time PD user) and I'm having trouble with video clips imported from my camera.

After importing (from hard drive, not direct from camera), the thumbnails display correctly in the library, and playing the clip in preview the video displays correctly.

After I "produce" the video, on play back it blanks out and displays as a flat colour. The first few seconds seem to play correctly (including the watermark). The colour changes as the video progresses (it seems to be showing the "average" colour of the frame). The audio continues unimpeded. I've tried most of the output options available. I've tried producing with and without the preview (the preview goes blank as well while in production, hence I turned it off to see if that was causing a problem). I've tried producing without making any changes to the video, as well as applying fix/enhance.

The sample video (with the clouds) did the same thing after producing.

The original videos all play perfectly in Windows Media Player.

Has anyone seen anything like this before?

PC specs:
Win7 64
Core2 duo T7300 2.0Ghz
4GB ram
NVidia GeForce Go 7950 GTX

Camera:
Panasonic GH2
1080i60 avchd
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