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I had the same problem with version 7.3. "Critical Updates" in an infinite loop and then I couldn't play any blu-ray discs. I also solved my problem by reinstalling a previously saved update. (I don't simply open any download. I save it to my downloads then open it after it's saved.) Once I reinstalled the older update, I was able to play my older discs, but not my newer discs.

I don't know what I'm going to do about playing newer discs. I loath CyberLink, and I've read somewhere else in another cyberlink forum that even getting version 11 requires getting a monitor that can handle HDCP. I use a Vizio TV for a monitor, but I'm not buying new devices and hardware just to resolve what should be an update patch. I'll buy some other program that is NOT cyberlink, or just give up watching any new blu-ray discs on my computer. CyberLink does not seem to value customer loyalty.

regarding the monitor:
http://forum.cyberlink.com/forum/posts/list/21646.page
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