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I have a new computer. I have 9 upgrade, and during installation it asks me if I would like to upgrade to 11. So I did and paid my money. During install of 11 it said I needed 9, so I installed 9, but it would not install because it was an upgrade. I needed 7, well that was years ago and I do not have my 7, and besides that was an upgrade. I put in an email to support...NO REPLY! Want to call? You have to pay more money. This is ridiculus. NO MORE!! I shall go to NERO. This company won't be around much longer if this is the way they treat a valuable customer.
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