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Purchased the latest version (PowerDVD 12) and now it works fine. Wish I didn't have to spend the money, but 10 was getting pretty old. It's only 39.99 to upgrade and it comes with some nice extras for free.
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Perhaps, but this has never been an issue before. I have played BDs many times with PowerDVD 10 and Windows 8, without any problems. From the other posts in this forum, I would say that this issue is not only on Windows 8.
Also, is it possible that PowerDVD 10 is not compatible with Les Miserables, considering that it is a new BD and it has not been tested with PowerDVD 10
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I am also experiencing this problem. Here is the info:
PowerDVD full Version
Yes
PowerDVD Trial Verison?
No
PowerDVD SR Number (when click on "CyberLink in left top - SR NUMBER IS NOT THE CD-KEY!!)
DVD120803-04
PowerDVD TR Number (if shown)
TR120927-041
If the issue happens after patch installation - please also add the
Full version number before patch
N/A
SR-Numnber before apply patch
N/A
Operating System (including x86 or x64 Bit Version)
Windows 8 Pro x64 with Windows Media Center
Do you use administrator or restricted user account?
Administrator
Is your PowerDVD a Retail product or bundles with HW?
Retail
Used VGA
Intel HD 3000
Used VGA driver version
9.17.10.2843
Used Audio device
Conexant 20672 SmartAudio HD
Used Audio device driver version
6.2.9200.16384
The Audio setting in PowerDVD and in OS (default devices)
Internal Speakers PowerDVD settings: (current system settings) (2 speaker)
Used ODD drive (full model name and Firmware Version)
Optiarc DB ROM BC-5500S in external USB drive, firmware unknown
Do you use Amplifier (Model/connection)
No
Used Display(s)
Internal Display (Thinkpad MaxBright Display 1366x76![]()
Which kind of display connection (HDMI/DisplayPort/VGA/DVI)
Internal
Which display refresh rate do you use while Playback (24/25/50/60/120/...)
???
Are you using single or dual monitor environment
Single
Are you using clone or extended mode (if use two display)
N/A
(3D only) Please provide detail info about 3D setting in PowerDVD
N/A
What kind of Antivirus SW are you using?
Windows Defender Antivirus for Windows 8
What is your default Internet Browser?
IE10
The detailed issue description
PowerDVD crashes when I try to play Les Miserables. Has never happened with any other BD discs. Shows the Universal Studies loading sign, sometimes the Universal Studies logo fly through, then crashes with no error messages.
Does the issue happen in Classic mode or CinemMode (MCE-Plug-In) or both?
Both
Which DVD or BD title cause the issue
Les Miserables (2012) BD
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