Announcement: Our new CyberLink Feedback Forum has arrived! Please transfer to our new forum to provide your feedback or to start a new discussion. The content on this CyberLink Community forum is now read only, but will continue to be available as a user resource. Thanks!
CyberLink Community Forum
where the experts meet | Advanced Search >
Forum Index » Profile for pkanawati » Messages posted by pkanawati
  • Recent Topics
  • |
  • Register
  • |
  • Login
PowerDVD (previous versions) » Problems with Power DVD DX 8.3.1.6107 » Go to message
Hi, everyone!

I have a XPS 8100 (win7 64bits) with HL-DT-ST DVDRWBD CH20N (firmware A101) and I can't play any Blu-Ray disc with the pre-installed PowerDVD DX 8.3.1.6107. I think the version Dell installed on my computer was the DVD only, so I've tried to install the CyberLink Power DVD DX 8_3 (BD version) from Dell's website and every time I got this message:

Error Code: -5011 : 0x80040707
Error Information:
>SetupDLL\SetupDLL.cpp (472)
pAPPowerDVD
PVENDOR:My Company Name
PGUID:6811caa0-bf12-11d4-9ea1-0050bae317e1
$11.0.0.28844
@Windows XP Service Pack 1 (7601) BT_OTHER 0.0

So, I can't install the BD version from https://smartsource.dell.com/web/main.aspx (VERY VERY OLD, by the way: 09/25/2009) and the version I got installed doesn't work with Blu-rays...

Does anyone knows another link for the PowerDVD DX BD version?
Go to:   
Powered by JForum 2.1.8 © JForum Team