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Thank you for reply. Yes indeed, PD9 requires almost 3GB but in the PD8 documentation it is stated almost 2GB.
Anyway, this is probably the case of the problem, although I think the application shouldn't crash but issue a message and then abort.
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Hello everybody. I'm looking for support for a problem with PD8, which worked fine for months until I've edited and produced SD videos, but recently with HD videos in H.264 (coming from Canon EOS D60) it crashes often.
Now I'm really stuck since PD8 produced a first version of a 2 minutes long video (with some trouble) but after I've made some minor changes (correct spell a subtitle) it sistematically crashes each time I try to produce in AVCHD.
Very frustrating! When I purchased the new camera I've considered to switch to the new PD9, but now I'm really concerned.
My system: Pentium dual-core E6500 2.94GHz, 2GB RAM, Windows 7 Pro (automatically updated), free disk space 83GB on a single partition (C), Intel G33/G31 intel chipset video card 256MB of which 64 are system reserved and 192MB are shared.
PowerDirector Ultra version 8.00.3022
Other application installed which may affect PD: Magix Movie Edit Pro 17Plus (tryal version), VirtualDub, VLAN, Red5 video server, CAMstudio.
What happen when PD8 crashes.
Actually sometimes it crashes, sometimes simply get hanged, a few times it shown a message stating "not enough memory".
The problem happens usually at a given point, in which a dissolve from one clip to an other happen. At that point PD8 shows the percentage over the progress bar switching from 34% to 0% and buttons seems to be re-enabled as before to start production, and just a second past windows pops up a message stating that PowerDirector has met a problem (it is crashed).
Other notes.
I had a chance to see the crippled video produced, and I've noticed that it appears in lower quality rather the one I had the chance to produce (the first version) which is very clear and detailed.
In the point it crashes timeline has the following: a black color in the master track; color balance/adjust in the effect track (it cover the whole video where other clips are in the master track, so the effect also falls here even though it is useless); the MVI_0109.MOV clip in PiP track 1 (see picture) has enhance video (unsampling), color balance/adjust and gamma correct effects applyed; the MVI_0114.MOV clip in PiP track 2 has color adjustment applyed, no effects.
PiP track #3 is not used in that point, and finally a speech wav file in voice track and music file in music track #1.
Any suggestion is greatly appreciated. Thank you.
Claudio H.
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