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New wrinkle - I thought I would create a new user in Windows (7), setup minimal startup and services and see if I could run PD9 here. I get a pop up telling me I can't activate the mpeg 2 component because I have either lost my internet connection or reached my activation limit (connection is good).
I have had this issue before when I installed PD9 on my new system. The solution was a reinstall (as per cyberlink ticket with link to download). SO, If I reinstall here am will I eliminate my ability to use PD9 on normal log in?
I have accepted the trial for mpeg 2 but I still crash on the first edit of this project- so I quess the second user might not be worth it anyway.
Also any comments on shadow file, enabling Cuda cores or hardware decoder? I only have Cuda cores enabled currently.
Thanks again.
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OK - I've attached the files.
Safe mode doesn't have sound - I suppose i could enable the audio services once in safe mode or possibly from msconfig.
Anyway thanks again
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The other editors ar Pinn**** Studio 14 and Son* Veg** studio platinum 11. I've had Pin**** 14 forever and I just bought Veg** 11 - the problem existed before Veg**.
I just ran successfully in safe mode (with networking because Rich video had to reinstalled as the service was not running). I only preformed a few edits but I couldn't do 1 before. (disabling AV did nothing)
So I'm getting somewhere - do you know how to start narrowinf the field of possible conflict/problems?
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I haven't re-installed PD9 in a while, since you suggested build 3305 was stable.
If codec packages are not part of a program how do I know if I have any? I do have vlc player installed and 2 other video editors which work fine, but I miss the speed of PD9).
I will try in safe mode and with AV disabled.
I just reinstalled windows before I started this thread.
Thanks again
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Well... I have moved everything to an internal SATA 7200rpm drive, replaced my video card with a new Geforce GT 545 (with the latest drivers 8-24-12) and I still crash! I was just about to upgrade to PD10 because 1 project worked with only 1 crash but my second has crashed half a dozen times in a half hour. Again I have a AMD FX-8120 with 8GB of DDR3 ram running Windows 7 64 bit. I use TOD, M2TS, MPG and MTS files and I believe all of them to be directly imported by PD9. I can not continue to crash and get any work done and I sure would appreciate any advice before I just give up and switch to another editor.
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Really - OK - I thought these new usb3 drives were fast, though I haven't researched it at all. I read somewhere that I should not edit video on the same drive as my system so i will get my 640GB IDE cleaned up and use it for video editing soley - something I have been putting off anyway.
BTW I can't get to any of the AMD drivers today - I will keep trying.
Thanks again, i needed a fresh opinion - I am getting frustrated but I want to get PD9 back to impressing me.
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189 Gb free out of 465
I am keeping my video files on an external usb3 drive 83 gb free of 465. The only thing being saved to C: is the auto save files.
I have cleaned and defragmented the drives within the past week.
I am using Windows 7 64 bit home premium.
I will check for the AMD driver you mention B4 I revert my video driver and start experimenting with different versions of the driver.
Thanks for the tips and making me think and of course anything else you might think of.
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I've updated to 3305 (again) since i posted this morning - a little snappier in the timeline but I am still waiting 7 seconds between each edit. Watching the little "busy" wheel spin and often waiting for the "PowerDirector has stopped responding - wait or cancel the program" to disappear.
I can not afford the new video card I want yet but why would hardware acceleration become unavailable after I did the driver upgrade PD9 told me to? It was available before, I think (too many re-installs), It certainly has been available and activiated sometime in the recent past.
PD9 performs better on my I3 laptop than it does here.
I've used MS security essentials and had a virus get through. Norton is getting the best ratings by the independent labs and it is not affecting the trial versions of other video software (32 bit) I am evaluating - which are out performing PD9 in editing (though not rendering, which is what thoroughly impressed me initially).
I am to the point of trading workflow speed for render speed.
I guess I can uninstall the new drivers and catalyst - Which wasn't on my system with the old driver.
By the way, thanks for the quick response, I would really like to PD9 functioning.
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When PD9 works it is very good but I am about done with it. I do wedding (and other) videos. I have been impressed with the render speeds, even on my laptop but the work flow is killing me. I have been using it for 18 month now with mixed success. Tech support has helped but I do not understand why i constantly have issues. I now have an AMD fx8120 8 core processor with 8 GB of ram and a ATI HD2400 Video card (the weak link, I know) and since I have had this system (6 months) PD9 is driving me nuts. I have reinstalled so many times (and updated). Working in the timeline is jerky. I crash a lot. My latest disappointment- PD9 informed me that I needed to install AMD AVIO(? spelling) so I did and now hardware acceleration is ghosted. I shoot in full HD and as soon as I go over 30 minutes or so of media on the time line I have to wait for the software to catch up to edit in the timeline or preview the production. I did not update to 3305 on my last re-install (crashing) because Norton tells me it is "slightly unstable". Updated to 2702 as Norton says it is "reliable".
Any thoughts? Anyone?
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