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PowerDVD (previous versions) » [solved] PLEASE READ ALL IF YOU CAN HELP - Looking for help with my customer service!!! » Go to message
I had a similar problem - this time going from a trial version to a purchased version. I found customer service reasonably quick (24 hours) but similarly unhelpful. Key just wouldn't work. Didn't have samoedaddy's patience and was granted a refund. Bit of a shame, liked the software. I see that people who purchase the software from Amazon are getting the same issues. It'll have to be Arcsoft for me.
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