|
|
No worries  Glad to hear it helped someone else too!
|
|
|
I went from Vista Professional to 7 Professional, both were the 64 bit varients, it was a compltely fresh install on a new hard drive (the only bit of hardware that changed at all).
I actually tried installing my old version of powerdvd 8 and the trial of 10, amusingly they ALL gave the exact same pattern, my problem also wasn't isolate to just one blu-ray, I tried Next, Die Hard 4, Transformers 1 & 2, Cloverfiled, I am Legend, a couple of the Harry potters, all giving the same error.
What makes it amusing is Die Hard 4 is one of the first blu-rays I got and the reason I purchased powerdvd, I know for a fact this blu-ray plays fine with the basic install as thats all I had at first when I tried it, it never asked me to update the keys then as its quite an old film now. It seems to be powerdvd that decidees it needs the keys updating, rather than anything on the disc.
I'm not sure what the base install of mine is unfortunately and I'm not overly comfortable posting my collectuser I'm afraid, a little to much info on there for my liking, I even had a read of its output before sending it to ts to see just how much it was giving them.
|
|
|
I did actually try that and unfortunately it was still the same 
I did try most of what you have tried before realising it was an aacs problem as powerdvd doesnt actually identify the problem. Its only when i tried using it in media centre as a last ditch effort that you get a version of the error message with more detail pointing it at the aacs keys.
Before that i tried re-installing graphics / audio drivers, changing to a single display, turning off UAC completley and re--installing it all from scratch. None of it worked
|
|
|
Whilst I see your point larry this is NOT in any way shape or form related to graphics or audio drivers. As you can see from my first post this issue has occured for me on a brand new install of Windows 7 (it was working fine on my 2.5 year old vista install) that already had the very latest nvidia and creative drivers available installed before powerDVD even so much as graced my OS.
It is purely a glitch to do with the AACS updates that seems to happen at random.
For me this problem happened on EVERY dvd. I have to admit, I will never be buying cyberlink software again either.
|
|
|
|
Yep, I did that, its actually the 2201 patch that that site reccomends that I am currently running. It doesn't actually let you download any kind of key update. Just an older patch.
|
|
|
Unfortunately it doesn't seem that they did Kenny. They have also ignored the official ticket I sent with the ridiculous amount of information they requested.
What error do you get when you try to install the patch whilst offline?
|
|
|
Some good news for you all! I seem to have got it working!
Heres my steps if any of you want to try.
1) Uninstall PowerDVD
2) Reboot
3) Install power DVD 9
4) Try to play a blu-ray, it will give you a message asking you to update and take you to an IE page where you can download version 2201. Download and save this somewhere safe.
5) Close power DVD
6) Completley disconnect from the internet ie unplug your cable or turn off wireless
7) Install the 2201 patch.
Try to play a blu-ray you will see the crap error message we were all getting forcing you to update. Click NO.
9) Without closing PowerDVD click play again. As if by magic the blu-ray will start. It seems by saying no and installing whilst offline you get around the farcical update.
I have managed to make this persist after a full shutdown and when connected to the internet so it seems to be a 1 time thing. However do NOT under any circumstances install any later patches when prompted. I did just to play devils advocate and hard to start all over again with those 9 steps.
Hope this helps
|
|
|
Some good news for you all! I seem to have got it working!
Heres my steps if any of you want to try.
1) Uninstall PowerDVD
2) Reboot
3) Install power DVD 9
4) Try to play a blu-ray, it will give you a message asking you to update and take you to an IE page where you can download version 2201. Download and save this somewhere safe.
5) Close power DVD
6) Completley disconnect from the internet ie unplug your cable or turn off wireless
7) Install the 2201 patch.
 Try to play a blu-ray you will see the crap error message we were all getting forcing you to update. Click NO.
9) Without closing PowerDVD click play again. As if by magic the blu-ray will start. It seems by saying no and installing whilst offline you get around the farcical update.
I have managed to make this persist after a full shutdown and when connected to the internet so it seems to be a 1 time thing. However do NOT under any circumstances install any later patches when prompted. I did just to play devils advocate and hard to start all over again with those 9 steps.
Hope this helps
|
|
|
I have actually found version 2201, it takes me to the page to download it when I first install powerDVD. Unfortunately I get the same issue with version 2201 AND 2528.
Whats really annoying is that this was working perfectly on this very PC before I upgraded to windows 7.
|
|
|
|
Ugh that really doesn't fill me with confidence. Can you still find the 2201 patch anywhere where this was working?
|
|
|
I would also like to add I have just tried this via power DVD in windows medias centre and now see the errors AACS License Key Update
An important component of CyberLink PowerDVD requires periodic updates. New movies may not play back if the component is not updated now. Would you like to update now? - (Error Code = 0024) Yes / No.
This is the same as another user has had in a previous post. Is there some patch I can download and install manually for this?
|
|
|
|
This is the exact same issue I'm having did any of you figure out how to fix this?
|
|
|
To further add to this I have just tried instaling the trial of AnyDVD HD to remove the copy protection and now my films play perfectly! Once I turn it off PowerDVD starts prompting me to update. Turn it back on and they play straight away.
This is obviously something to do with the keys that powerDVD attemptes to download, can I do this manually?
|
|
|
Hi Michael,
I have already sent both of these in as part of my support ticket if you can get them from that?
I somehow manged to get a blu-ray to play once just a moment ago by disconnecting from the interent. I was still prompted to update but on clicking no the film started playing! This is obviously some kind of bogus update that PowerDVD thinks I need that I really dont and of course shows there is obviously nothing wrong with my hardware.
Does this give you any ideas at all?
|
|
|
PowerDVD full Version 9.0.2528.51
PowerDVD SR Number DVD091203-02
Operating System Windows 7 64bit
Is your PowerDVD a Retail product or bundles with HW? Full retail version
Used VGA nVidia 8800GTX
Used VGA driver version 197.45
Used Audio device X-fi Xtreme Gamer
Used Audio device driverversion 2.18.13
Which kind of display connection (HDMI/DisplayPort/VGA/DVI) DVI
Are you using singel or dual monitor environment Dual
Are you using clone or extended mode (if use two display) Extended
What kind of Antivirus SW are you using Avast free
The detailed issue description See origional post
|
|
|
Still the same I'm afraid. I un-installed my anti virus, rebooted, uninstalled powerDVD, rebooted. Re-installed the base version of PowerDVD rebooted. Tried to play a blu-ray and was asked to install an update which I did and then rebooted. Re-opened power DVD and was informed there was a patch, installed that and downloaded. Then rebooted. Tried to play a blu-ray and I'm right back where I started with the You must update Cyberlink PowerDVD to continue the playback of this content message.
I am now running version 9.0.2528.51
Any more ideas?
|
|
|
|
I will give re-installing the software with no Anti-virus a shot and let you know.
|
|
|
|
Power DVD is version 9 Ultra, I have stated in my first post that any blu-ray I try fails, and I have tried several including Die Hard 4, Next, Transformers 1 and 2 and Sunshine. I am using Avast anti-virus and windows firewall.
|
|
|
Hi All,
As the topic might give away, when trying to play any blu-ray I get the message "You must update Cyberlink PowerDVD to continue the playback of this content". Naturally I click yes and get the message "Player application update Update Complete." but when trying to play the disc again the same message appears and I am going around in circles.
I've already submitted a support ticket but thought it might be a bit quicker here and might not just get the usual "its a hardware problem" lines.
I know its not a hardware issue as I am using all the same hardware I was and same discs when this was working previousely. The only thing that has changed is that I have upgrade from Windows Vista to Windows 7, I have a clean install of Power DVD and I have updated to the latest patch. I also see no avaialble updates when using the checker built into power DVD.
I have the latest video and sound drivers and everything I am running is HDCP compliant (as proved by the fact it all worked under vista).
Has anyone seen this before? Google doesn't seem to turn up much.
Thnks,
|
