Secondary audio device issue in PD365

LetsRide_IL

Newbie Joined: Mar 10, 2017 01:16 Messages: 40 Offline

Solved by

Sep 07, 2022 20:33

Just doesn't surprise me anymore with the issues that come up with this program. The latest one...whenever I connect a secondary audio device (eg a USB DAC) to my laptop. PD365 still insists on outputting to my laptop speakers or even NOT AT ALL, this is no matter if I have it set as default or not and whenever I try to disable the Realtek HD audio which is responsible for this output..it doesn't want to preview any video clips at all (preview screen sits blanked out). Did the people who wrote this program and charge us money for it ever realize that you need AUDIO in order to be able to edit?

This message was edited 4 times. Last update was at Oct 03. 2022 01:45

Warry

Senior Contributor Location: The Netherlands Joined: Oct 13, 2014 11:42 Messages: 853 Offline

Sep 08, 2022 05:43

What I have seen in the past is, that audio-stuff from the windows store (which windows do you use?) did interfere with the drivers, so I had to go back to original drivers... This was particularly true for Realtek. However, this worked system wide, not only PD.
I currently dont have that kind of behavior on my system with PD. Plugged earphones, bluetooth headphones, change of audio driver it all works for me. Do you have more details for us to work with?
I guess that you have notified technical support about this?

In addition, we can only add: CL needs to improve the core features of the program vs constantly adding all the rimram that nobody uses....

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