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powerdvd 22 uploading to cloud dose not work for me anymore
Gman125 [Avatar]
Newbie Joined: Feb 08, 2021 20:05 Messages: 3 Offline
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so ive had power dvd for awhile now but as of recent ive been encountering an issue with uploading to the cloud every time i open up powerdvd 22 and right click on a video i want to upload to the cloud a blue circle pops up next to my cursor and then i click on upload it dose nothing. i am beyond stumped as to why this issue happens when i uninstall the program and reinstall it will work but as soon as i turn off my pc for the night and turn back on in the moring the issue starts all over again. any one eles had this problem?
Forum Moderator [Avatar]
Contributor Joined: Feb 27, 2018 01:01 Messages: 578 Offline
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Hello,

I am testing right now and having no problems uploading TV shows to CyberLink Cloud.

Is your version of PowerDVD up-to-date? Current version is 22.1915:

https://www.cyberlink.com/support/index.html?action=download

Cheers
PowerDVD Moderator Please direct any sales or technical issues to CyberLink's customer support team:

Sales or installation related issues:
https://membership.cyberlink.com/support/customer-services.do

Software technical issues:
https://membership.cyberlink.com/sup
Gman125 [Avatar]
Newbie Joined: Feb 08, 2021 20:05 Messages: 3 Offline
[Post New]
Quote Hello,

I am testing right now and having no problems uploading TV shows to CyberLink Cloud.

Is your version of PowerDVD up-to-date? Current version is 22.1915:

https://www.cyberlink.com/support/index.html?action=download

Cheers
PowerDVD Moderator


its fully updated. im thinking its either a setting on my computer or somthing thats preventing the program from uploading to the cloud my problem is i cant figure out what could be the cause so thats why im trying to see if anyone on here might know how i can resolve it. cause ive not had issues in the past when using this software, all i can concluded is it was fine before i chenged parts in my pc
Forum Moderator [Avatar]
Contributor Joined: Feb 27, 2018 01:01 Messages: 578 Offline
[Post New]
Hello,

Are you running any anitvirus software? This seems to be a common cause. If yes, try turning it off and then working from there.


Cheers
PowerDVD Moderator Please direct any sales or technical issues to CyberLink's customer support team:

Sales or installation related issues:
https://membership.cyberlink.com/support/customer-services.do

Software technical issues:
https://membership.cyberlink.com/sup
Gman125 [Avatar]
Newbie Joined: Feb 08, 2021 20:05 Messages: 3 Offline
[Post New]
Quote Hello,

Are you running any anitvirus software? This seems to be a common cause. If yes, try turning it off and then working from there.


Cheers
PowerDVD Moderator


yes i do iv tried turining it off still dosnt do anything ive even tried turing my firewall off still dosnt do anything
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