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Capture issue
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JAVIER LOPEZ ROSILLO [Avatar]
Newbie Private Message Joined: Dec 22, 2019 10:57 Messages: 4 Offline
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Provided I am not able to get answers from Technical service, I write down this question here in case anyone can help me

Sometimes when I enter Capture menu in Power Director 365, instead of finding the menu in which the option to capture from a TV signal is available, I reach another one with different content in which the possibiluty of capturing from a tV signal is disabled. How can I get the original menu again?.

I have uninstalled and installed the program several times but I am not successful in getting the original menu.

I attach 2 images: 1st with the menu I want to have and 2nd with the one I have now in which i cannot make any capture from TV signal


Thanks in advance for your help
[Thumb - Original Capture menu Ok.jpg]
 Filename
Original Capture menu Ok.jpg
[Disk]
 Description
 Filesize
78 Kbytes
 Downloaded:
3 time(s)
[Thumb - Current Capture menu wrong.jpg]
 Filename
Current Capture menu wrong.jpg
[Disk]
 Description
 Filesize
93 Kbytes
 Downloaded:
3 time(s)
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tomasc [Avatar]
Senior Contributor Private Message Joined: Aug 25, 2011 12:33 Messages: 6129 Offline
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Quote Sometimes when I enter Capture menu in Power Director 365, instead of finding the menu in which the option to capture from a TV signal is available, I reach another one with different content in which the possibiluty of capturing from a tV signal is disabled. How can I get the original menu again?.

This question has appeared in multiple forums and the answer is basically the same each time. See if this thread can help: https://forum.cyberlink.com/forum/posts/list/97284.page .
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