Capture issue

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Capture issue

JAVIER LOPEZ ROSILLO

Newbie Joined: Dec 22, 2019 10:57 Messages: 4 Offline

Solved by

Aug 13, 2022 06:19

Provided I am not able to get answers from Technical service, I write down this question here in case anyone can help me

Sometimes when I enter Capture menu in Power Director 365, instead of finding the menu in which the option to capture from a TV signal is available, I reach another one with different content in which the possibiluty of capturing from a tV signal is disabled. How can I get the original menu again?.

I have uninstalled and installed the program several times but I am not successful in getting the original menu.

I attach 2 images: 1st with the menu I want to have and 2nd with the one I have now in which i cannot make any capture from TV signal

Thanks in advance for your help


Filename	Original Capture menu Ok.jpg	Download
Description
Filesize	78 Kbytes
Downloaded:	3 time(s)


Filename	Current Capture menu wrong.jpg	Download
Description
Filesize	93 Kbytes
Downloaded:	3 time(s)

tomasc

Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline

Aug 13, 2022 09:21

Quote Sometimes when I enter Capture menu in Power Director 365, instead of finding the menu in which the option to capture from a TV signal is available, I reach another one with different content in which the possibiluty of capturing from a tV signal is disabled. How can I get the original menu again?.

This question has appeared in multiple forums and the answer is basically the same each time. See if this thread can help: https://forum.cyberlink.com/forum/posts/list/97284.page .

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