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Screen Recorder 4 crashes when I attempt to record, says that file can't be accessed.
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Simon01 [Avatar]
Newbie Private Message Joined: Jul 26. 2022 11:40 Messages: 5 Offline
[Post New] Jul 26. 2022 11:47
It has started crashing when I try to start a recording, and in addition to saying that the file can't be accessed, it says to check for how much free space is on the hard drive. I have 129 GB, which should be plenty.

This seems to have started only after the latest update was downloaded within the past week or so.

Anyone else having this problem?
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optodata
Senior Contributor Private Message Location: California, USA Joined: Sep 16. 2011 13:04 Messages: 8227 Online
[Post New] Jul 26. 2022 23:06
You might want to check for a new video driver, otherwise try uninstalling SR4 (by right-clicking on it in the CL App Mananger or by using the normal Windows uninstaller) the reinstalling it. You can also try unchecking the Enable hardware recording box from Preferences | Video
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Simon01 [Avatar]
Newbie Private Message Joined: Jul 26. 2022 11:40 Messages: 5 Offline
[Post New] Jul 29. 2022 12:06
Quote You might want to check for a new video driver, otherwise try uninstalling SR4 (by right-clicking on it in the CL App Mananger or by using the normal Windows uninstaller) the reinstalling it. You can also try unchecking the Enable hardware recording box from Preferences | Video


Tired both but it still keeps crashing and stating that can't access the file, check if there is enough free space in the target folder.
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optodata
Senior Contributor Private Message Location: California, USA Joined: Sep 16. 2011 13:04 Messages: 8227 Online
[Post New] Jul 29. 2022 12:18
Sounds like you should report the issue directly to CL tech support. You can reach them here, and you might want to include a link to this forum discussion so they can see the details you've already shared.
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Simon01 [Avatar]
Newbie Private Message Joined: Jul 26. 2022 11:40 Messages: 5 Offline
[Post New] Jul 31. 2022 08:40
Quote Sounds like you should report the issue directly to CL tech support. You can reach them here, and you might want to include a link to this forum discussion so they can see the details you've already shared.


Thanks! I also a reported a minor issue with Power Director itself that started around the same time, along with the link to the forum here.
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