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Anaida9999

Newbie Private Message Joined: May 27. 2022 06:42 Messages: 1 Offline

Solved by

Jun 12. 2022 02:52

Hi

When I am burning a DVD with Power2Go 13 I have noticed on a movie for example which is 2.5hrs that after in the last half hour the sound disapears. Its ok on the original file but just not on the DVD so somewhere in the DVD creation or burning process something is going wrong.

Any ideas why this is happening. Sound is set to 5.1 encoding.

Thanks

Dee

Forum Moderator

Contributor Private Message Joined: Feb 26. 2018 22:01 Messages: 510 Offline

Jun 12. 2022 18:50

Hello,

Please contact CyberLink Customer Service about this:

https://membership.cyberlink.com/support/service/technical-support.do

Cheers
Power2Go Moderator Please direct any sales or technical issues to CyberLink's customer support team:

Sales or installation related issues:
https://membership.cyberlink.com/support/customer-services.do

Software technical issues:
https://membership.cyberlink.com/sup

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