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PowerDVD 22/Windows 11 BSOD caused by "CLVirtualBus02.sys".
RobCom
Member Location: Fla USA Joined: Aug 24, 2015 12:26 Messages: 67 Offline
[Post New] Jun 10, 2022 22:18
Bing searching this it seems that this is a Cyberlink driver that creates a virtual DVDRom?

I was watching a DVD .iso and the PC just hard-locked with a BSOD, I have a log file.


Any ideas on how to prevent this from happening?

thanks ASUS Z690 Apex ; intel 12900k ; 32gig Corsair Vengeance DDR4 4800 ; ASUS 4080 RTX ; Creative AE-7 ; Windows 11 Pro M.2 Samsung EVO 980 ; Duel LG 4k Monitors ; EVGA Supernova 1300 PSU
Forum Moderator [Avatar]
Contributor Joined: Feb 27, 2018 01:01 Messages: 578 Offline
[Post New] Jun 12, 2022 22:00
Hello,

It's best to contact CyberLink Customer Service about this:

https://membership.cyberlink.com/support/service/technical-support.do

You can send me your ticket number once submitted, and I will pass it along.

Cheers
PowerDVD Moderator Please direct any sales or technical issues to CyberLink's customer support team:

Sales or installation related issues:
https://membership.cyberlink.com/support/customer-services.do

Software technical issues:
https://membership.cyberlink.com/sup
RobCom
Member Location: Fla USA Joined: Aug 24, 2015 12:26 Messages: 67 Offline
[Post New] Jun 13, 2022 09:54
Quote Hello,

It's best to contact CyberLink Customer Service about this:

https://membership.cyberlink.com/support/service/technical-support.do

You can send me your ticket number once submitted, and I will pass it along.

Cheers
PowerDVD Moderator


Will do, it only seems to happen with .iso's, so if I convert them they are fine, but that is so time-consuming and at this moment I have very little time to do it.

I think I ran into a similar problem a few versions ago and I think I contacted support then as well, but I just can't seem to remember what fixed it. I have 360 Studio, I THINK I also need to install a version of Power2Go??

I just can't remember, I'll contact support.

thanks ASUS Z690 Apex ; intel 12900k ; 32gig Corsair Vengeance DDR4 4800 ; ASUS 4080 RTX ; Creative AE-7 ; Windows 11 Pro M.2 Samsung EVO 980 ; Duel LG 4k Monitors ; EVGA Supernova 1300 PSU
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