With the latest release I've noticed that when I first open PD, clicking on the Import Media Files button doesn't do anything, no matter how long I wait. If I try Import a Media Folder, that opens right away and after some indeterminate amount of waiting Import Media Files will respond when I try it again. If I close and re-open PD, it's unresponsive again until some amount of time passes.

I haven't seen the issue with Titles but I imagine the same kind of cross threading hang might be present. Can you share the exact event message, especially where it's located in the Event Viewer?

Quote With the latest release I've noticed that when I first open PD, clicking on the Import Media Files button doesn't do anything, no matter how long I wait. If I try Import a Media Folder, that opens right away and after some indeterminate amount of waiting Import Media Files will respond when I try it again. If I close and re-open PD, it's unresponsive again until some amount of time passes.

I haven't seen the issue with Titles but I imagine the same kind of cross threading hang might be present. Can you share the exact event message, especially where it's located in the Event Viewer?

In the Event Viewer, it's located in Windows Logs>Application. This is what it looks like:

Thanks for the details. That was actually the first place I looked and didn't see anything, so that implies that your issue with titles and mine with importing media are separate issues and don't share the same underlying cause.

I suggest opening a support ticket with CL from their contact page. Include a link to this discussion in your problem description so they can see everything posted here so far.

Quote Thanks for the details. That was actually the first place I looked and didn't see anything, so that implies that your issue with titles and mine with importing media are separate issues and don't share the same underlying cause.

I suggest opening a support ticket with CL from their contact page. Include a link to this discussion in your problem description so they can see everything posted here so far.

I found where the custom titles are saved, so I'm going to back those up and try reinstalling the program first, including deleting everything from AppData and see if that solves anything before contacting support. They're going to tell me to try that anyway and I'd rather skip right past all of the basic diagnostic steps they're trained to paste in at the start.

Edit: Didn't work. I don't think I'm going to bother with support. In my experience, they'll just have you reinstall things like drivers and programs and whatnot, escalating until they get really irrational and want you to reinstall all of Windows - which I won't do because there's zero reason to. Just going to cancel my subscription and move on. Not like this wasn't a hobby anyway.

Edit 2: Going into the program's preferences and then saving seems to have fixed it? But I didn't change anything in those settings in between it working and not working, so maybe wherever the settings are stored got corrupted somehow? I don't know. Or maybe the computer gods hate me and this was all a sick joke.