YouCam9 not recognized in Windows Device Manager or by other Apps

Swegnson

Newbie Joined: Mar 11, 2022 16:53 Messages: 3 Offline

Solved by

Mar 11, 2022 17:07

I am running Windows 10; it is current. My YouCam9 build is 9.1.1927.0. The SR# is YUC200630-01. I am using YouCam9 with a Lenovo webcam. When I launch YouCam9 it works fine, I can see the feed on my screen. But when I am, for example, joining a video meeting as via GoToMeeting, that application doesn't see the feed. In the Windows Device Manager under cameras I can see the Lenovo webcam but only the Lenovo Webcam. Should I not also see a 2nd virtual camera for the YouCam9 feed? The question is how to get Windows 10 and the other apps to see the YouCam9 feed.

Jets2011

Senior Contributor Location: Canada Joined: Sep 29, 2006 05:26 Messages: 760 Offline

Mar 13, 2022 21:35

Youcam won't be in the Device Manager, because it is not hardware. When you use Youcam with an app, you are supposed to go to the app video settings and then select YouCam as the webcam. This FAQ explains what I mean: https://www.cyberlink.com/support/faq-content.do?id=24687

See if that works.

Dave

Swegnson

Newbie Joined: Mar 11, 2022 16:53 Messages: 3 Offline

Mar 13, 2022 22:49

Quote Youcam won't be in the Device Manager, because it is not hardware. When you use Youcam with an app, you are supposed to go to the app video settings and then select YouCam as the webcam. This FAQ explains what I mean: https://www.cyberlink.com/support/faq-content.do?id=24687

See if that works.

Dave

I want to use YouCam with GoToMeeting. However they now tell me "we don't support virtual inputs (GoToMeeting is looking for a USB input)", so I guess I am screwed.

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