YouCam9 not recognized in Windows Device Manager or by other Apps

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Swegnson

Newbie Private Message Joined: Mar 11. 2022 13:53 Messages: 3 Offline

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Mar 11. 2022 14:07

I am running Windows 10; it is current. My YouCam9 build is 9.1.1927.0. The SR# is YUC200630-01. I am using YouCam9 with a Lenovo webcam. When I launch YouCam9 it works fine, I can see the feed on my screen. But when I am, for example, joining a video meeting as via GoToMeeting, that application doesn't see the feed. In the Windows Device Manager under cameras I can see the Lenovo webcam but only the Lenovo Webcam. Should I not also see a 2nd virtual camera for the YouCam9 feed? The question is how to get Windows 10 and the other apps to see the YouCam9 feed.

Jets2011

Senior Contributor Private Message Location: Canada Joined: Sep 29. 2006 02:26 Messages: 755 Online

Mar 13. 2022 18:35

Youcam won't be in the Device Manager, because it is not hardware. When you use Youcam with an app, you are supposed to go to the app video settings and then select YouCam as the webcam. This FAQ explains what I mean: https://www.cyberlink.com/support/faq-content.do?id=24687

See if that works.

Dave

Swegnson

Newbie Private Message Joined: Mar 11. 2022 13:53 Messages: 3 Offline

Mar 13. 2022 19:49

Quote Youcam won't be in the Device Manager, because it is not hardware. When you use Youcam with an app, you are supposed to go to the app video settings and then select YouCam as the webcam. This FAQ explains what I mean: https://www.cyberlink.com/support/faq-content.do?id=24687

See if that works.

Dave

I want to use YouCam with GoToMeeting. However they now tell me "we don't support virtual inputs (GoToMeeting is looking for a USB input)", so I guess I am screwed.

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