Power Director 365 disappears after Application manager tries to update it.

Announcement: Our new CyberLink Feedback Forum has arrived! Please transfer to our new forum to provide your feedback or to start a new discussion. The content on this CyberLink Community forum is now read only, but will continue to be available as a user resource. Thanks!

Forum Index » PowerDirector 20

GARTLB

Newbie Joined: Dec 03, 2019 12:48 Messages: 1 Offline

Solved by

Mar 08, 2022 09:42

When trying to install the update to Director Suite 365 it uninstalled power director, then attempts to install the update or the new version. It fails at roughly 73%. I do not receive any type of error message. It simply goes back to the Cyberlink Application Manager and shows install as an option.

I run into this issue, even after a reboot, running it as an windows admin, and trying to install it under a different windows profile.

I have even tried installing the free downloadable version and then running the application manager. Still no luck.

Any suggestions?

Thanks,

Warry

Senior Contributor Location: The Netherlands Joined: Oct 13, 2014 11:42 Messages: 853 Offline

Mar 08, 2022 10:02

Before I would distrust Windows, I would uninstall and reinstall the Application Manager itself. Before restarting it I would also look at prowerDirector 365 to see whether windows says it is installed. If so, uninstall it, if not, then check the files in program files folder and delete the power director folder. Then restart CAM.

Cyberlink.com uses analytical cookies and other tracking technologies to offer you the best possible user experience. By using our website, you acknowledge and agree to our cookie policy. For more information on cookies or changing your cookies settings, read CyberLink’s Cookie Policy.