Quote I cannot import mov files ? I have tested the same files on a filmora editing and had no problem ? Urgent help needed.

mov file import in PD still requires Apple's QT or QT Lite to be installed.

Jeff

You can install Quicktime Lite codecs here.
https://www.free-codecs.com/qt_lite_download.htm

Thank you both for your help, I dont understand why this cannot be fixed by PD as it is too much hassel having to go into quicktime. If filmora can do it without quicktime. I would hate to have to leave PD because of this problem but its looking that way.

Quote
Thank you both for your help, I dont understand why this cannot be fixed by PD as it is too much hassel having to go into quicktime. If filmora can do it without quicktime. I would hate to have to leave PD because of this problem but its looking that way.

In this forum nobody has insight why. Suggest that you put forward a suggestion to Cyberlink using: Rate us & provide suggestions, in the file menu.

Quote Thank you both for your help, I dont understand why this cannot be fixed by PD as it is too much hassel having to go into quicktime. If filmora can do it without quicktime. I would hate to have to leave PD because of this problem but its looking that way.

PD used to provide QT as part of the PD install automatically, they stopped doing that at PD15 when Apple said QT player was no longer supported and CL then dropped QT import MOV and output support. https://www.cyberlink.com/support/faq-content.do?id=19350

Since then, PD modified MOV import formats to only read MOV (H.264 in 8bit 4:2:0 and *Apple ProRes in 10bit 4:2:2 and *V210 YUV in 10bit 4:2:2) like shown here for PD20, https://www.cyberlink.com/support/faq-content.do?id=26470 . Since MOV is a container and can support various video types, they removed the generic basic MOV import they used to claim at PD14 timeframe and only highlight a few features they can import from a MOV container.

So if one needs MOV QT import support, apparently it's just left to the user to resolve while other packages provide a real solution.

Jeff

Quote

PD used to provide QT as part of the PD install automatically, they stopped doing that at PD15 when Apple said QT player was no longer supported and CL then dropped QT import MOV and output support. https://www.cyberlink.com/support/faq-content.do?id=19350

Since then, PD modified MOV import formats to only read MOV (H.264 in 8bit 4:2:0 and *Apple ProRes in 10bit 4:2:2 and *V210 YUV in 10bit 4:2:2) like shown here for PD20, https://www.cyberlink.com/support/faq-content.do?id=26470 . Since MOV is a container and can support various video types, they removed the generic basic MOV import they used to claim at PD14 timeframe and only highlight a few features they can import from a MOV container.

So if one needs MOV QT import support, apparently it's just left to the user to resolve while other packages provide a real solution.

Jeff

Thank you Jeff for your reply. I have written to PD and they requested some info about the message I get when I try to import mov but I expect there answer will be the same as yours. I cannot understand why this problem cant be fixed if others do it. At least I have the option to move on.
Ken

Quote You can install Quicktime Lite codecs here.
]https://www.free-codecs.com/qt_lite_download.htm

Thanks very much for this. It saved my bacon