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Black preview screen (chromebook)
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mcewan_90 [Avatar]
Newbie Private Message Joined: Jan 30, 2022 14:31 Messages: 1 Offline
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I just started a trial with powerdirector and when I load a video into the timeline it plays fine, but when i edit it, like trim it for example the preview screen just turns black but the audio is still playing why is this happening ?
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optodata
Senior Contributor Private Message Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 7874 Offline
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I'm not sure what's going on. Does the same thing happen if you use a clip from a different source? You may want to open a support ticket directly with Cyberlink from their contact page.
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