Ticket ID: CS002451833

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Forum Index » PowerDirector 20

David_Camilleri_140865

Member Joined: Jul 21, 2010 05:22 Messages: 51 Offline

Solved by

Jan 13, 2022 05:43

I have submitted a question to CyberLink through a ticket and nobody is answering. Is something wrong?

Power Director 13 LIVE 13.0.2104.0 64 Bit
Win 7 Professional SP1 Build 7601, Motherboard Gigabyte Tech Z68A-D3-B3, X86, Intel Core i5-2400 CPU - 3.10Ghz RAM 6Gb, Virtual Memory 16Gb, 4 HDD, 1Tb each. NVIDIA GeForce GTX 650. Camcorders: Canon XA10, Canon

optodata

Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline

Jan 13, 2022 12:24

This is a user forum so nobody can help you with that support ticket. It sometimes takes a couple days to get a response, and CL no longer sends email notifications when there has been a response to a submitted ticket.

You will need to check the My Support page to see if there's a response to your request. Once there, click on the My Support Ticket button.

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