effects packs not downloading

PWee

Newbie Location: Florida Joined: Feb 23, 2016 14:07 Messages: 10 Offline

Solved by

Jan 07, 2022 19:42

I have had prior versions of PD and all effects packs downloaded as they should. In 365 some effects packs download fine while others say they are installed but are not installed. I'm at a loss as to what to do. The more people I know, the more I love my dog.

AVPlayVideo

Senior Contributor Location: Home Joined: Apr 06, 2016 19:03 Messages: 703 Offline

Jan 08, 2022 15:15

Quote I have had prior versions of PD and all effects packs downloaded as they should. In 365 some effects packs download fine while others say they are installed but are not installed. I'm at a loss as to what to do.

It would be nice to say the name of one or more packages for us to check and maybe find an answer. XEON-E5-2680 v4 / Mem. 16GB DDR4
M.2 NVME 512Gb / 2-SSD Sata3 1TB
AMD RX570 / Display Philips 272V8
Windows 11_64Pro / PD22/365

PWee

Newbie Location: Florida Joined: Feb 23, 2016 14:07 Messages: 10 Offline

Jan 14, 2022 17:48

Quote

It would be nice to say the name of one or more packages for us to check and maybe find an answer.

Several packs have not installed in power director 365 even though they indicate they are 99% and 100% installed. The content pack at the top left and the bottom left indicate they are installed but then when I reopen the application manager they indicate 0% was installed. I have a second pc in which all packs, as they always have, in this version PD and 14 and 16 were installed properly.

Any suggestions you may have to solve this problem will be welcome.

Thank you for your time,

PWee Morrison


Filename	IMG_1723.JPEG	Download
Description	top left and bottom left contact packs indicate not installed
Filesize	920 Kbytes
Downloaded:	16 time(s)


Filename	IMG_1722.JPEG	Download
Description
Filesize	860 Kbytes
Downloaded:	8 time(s)


Filename	IMG_1721.JPEG	Download
Description	files not installed but still indicate 100% installed
Filesize	1325 Kbytes
Downloaded:	8 time(s)

This message was edited 1 time. Last update was at Jan 15. 2022 02:21

The more people I know, the more I love my dog.

AVPlayVideo

Senior Contributor Location: Home Joined: Apr 06, 2016 19:03 Messages: 703 Offline

Jan 14, 2022 18:36

The fact is that 99% and 100% did not complete the installation.
I didn't go through so I don't have a solution.
Wait for more answers here and also look for the official help Cyberlink support see image.


Filename	Sem título.jpg	Download
Description
Filesize	44 Kbytes
Downloaded:	5 time(s)

This message was edited 1 time. Last update was at Jan 14. 2022 18:38

XEON-E5-2680 v4 / Mem. 16GB DDR4
M.2 NVME 512Gb / 2-SSD Sata3 1TB
AMD RX570 / Display Philips 272V8
Windows 11_64Pro / PD22/365