Application Manager closes internet connection

3POINT

Member Location: Germany Joined: Oct 01, 2015 03:52 Messages: 149 Offline

Solved by

Jan 07, 2022 05:44

I'm not able to update my PD365 with new features anymore, because each time when I start the Application Manager it closes my internet connection and than application manager gives a warning that there is no internet connection available. As soon when I close application manager, my internet connection is restored and available again? What's going wrong? Recware: DJI Osmo Pocket, GoproHero7Black, PanasonicFZ300/HCX909, Sony PXW-X160.
Software: Vegaspro365+Vegasaur/PowerDirector365
Hardware: i910900k,32GB,GTX2080s, 1920x1200 display
Playware: Samsung Qled QE65Q6FN, Philips 55PFL7108

PowerDirector Moderator

Senior Contributor Location: New Taipei City, Taiwan Joined: Oct 18, 2016 00:25 Messages: 2104 Offline

Jan 07, 2022 08:27

Quote I'm not able to update my PD365 with new features anymore, because each time when I start the Application Manager it closes my internet connection and than application manager gives a warning that there is no internet connection available. As soon when I close application manager, my internet connection is restored and available again? What's going wrong?

Hi,
Have you tried updating the CAM??
https://www.cyberlink.com/downloads/application-manager/download_en_US.html

That may solve the issue??

Cheers,
PowerDirector Moderator

For customer support related issues, please contact:
- Customer service: https://membership.cyberlink.com/support/customer-services.do
- Technical support: https://membership.cyberlink.com/support/service/technical-support.do

Cyberlink.com uses analytical cookies and other tracking technologies to offer you the best possible user experience. By using our website, you acknowledge and agree to our cookie policy. For more information on cookies or changing your cookies settings, read CyberLink’s Cookie Policy.