While using the trial version, everytime I tried to open my project the program closed. Cyberlink advised me to install a patch: PDR5 _Patch_1227.exe. I was able to open the file, produce and burn the movie. I thought all was good and purchased the program but there have been continuous errors. After many hours, I did a lot of creative work on the project - a gift, and finally was ready to produce my video but the program was unresponsive. I tried to burn it, but the program shut down and everytime I try and open it the program shuts down. Cyberlink's response was this hasn't happened to anyone else, and the problem is my computer. They suggested I try and copy the pics from the library onto a disc (obviously the file wouldn't open so couldn't copy that way). I copied them through my hard drive which I think proves it is the program that's messed up. I produced another project with no problem. Cyberlink advised me to reinstall my operating system. My experience is the software if full of bugs and Cyberlink's advice isn't working. Anyone out there having this problem or can help? I'm stuck.