Online Ordering For Boxed Delivery For PD8 Ultra Screwed Up

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GEAtkins

Newbie Joined: Nov 15, 2009 15:38 Messages: 25 Offline

Solved by

Nov 15, 2009 15:41

just tried to order the boxed version of PD8 Ultra online for physical delivery and it would not take my order. Of course I verified the accuracy of the information I input. I am a recent convert from Adobe Premiere Elements 8. As bad as that software is messed up in version 8, I am leary of even the slightest technical difficulties and this online ordering of PD8 being messed up does not sit well with me.

Any ideas?

Thanks

Glenn

This message was edited 1 time. Last update was at Nov 15. 2009 15:53

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Nov 16, 2009 12:26

Hi Glenn,

1. Purchase the download version. It's in two parts and is the fastest delivery route.
2. You can burn the data to a CD or DVD yourself.
3. Online purchase problems: you need to contact Support at Digital River (who deal with online purchases) and Technical Support at CyberLink who'll investigate. http://www.cyberlink.com/prog/support/cs/index.do

Dafydd
[Moderator]

This message was edited 1 time. Last update was at Nov 16. 2009 12:27

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