Build data tree error. Error Code :#0xEB100582

R. Klopek

Newbie Joined: Jan 22, 2021 17:33 Messages: 1 Offline

Solved by

Jan 01, 2022 01:37

I am using Power2Go11 and trying to burn folders to a Blu-Ray disc. The process starts and then stops with the error code Build data tree error. Error Code :#0xEB100582.

I burnt Folders from the same HHD to 2 Blu-Ray discs just a couple of days ago wth Power2Go 11 with no problems.

Can anyone tell me what this error code is and how to fix?

Thanks.

Forum Moderator

Contributor Joined: Feb 27, 2018 01:01 Messages: 578 Offline

Jan 02, 2022 20:10

Hello,

It could be that another program is causing a conflict with the burner. So maybe try rebooting your computer and then trying to burn again. I would also reduce the burning speed to as low as possible. See if that helps.

If neither of these suggestions work, then please contact tech support:

https://membership.cyberlink.com/support/service/technical-support.do

Cheers
Power2Go Moderator Please direct any sales or technical issues to CyberLink's customer support team:

Sales or installation related issues:
https://membership.cyberlink.com/support/customer-services.do

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https://membership.cyberlink.com/sup

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