Lose access after upgrade?

jctusa

Newbie Joined: Oct 04, 2017 15:53 Messages: 1 Offline

Solved by

Dec 25, 2021 14:08

I am a licensed user of Photo Director 9 and Power Director 13. I seldom use Photo Director and would like to upgrade to a

subscription copy of PowerDirector 20. Will I lose access to my previous versions when I upgrade even if I don't upgrade Photo 9?

Initially, I would say no as they are in separate directories, however, I would rather know before I leap.

Thanks in advance

tomasc

Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline

Dec 25, 2021 18:11

You should not lose access to Phd9 and PD13 at all since you are not allowed to upgrade those at all. Buying a subscription to PD365 does not remove your stated previous versions.

AVPlayVideo

Senior Contributor Location: Home Joined: Apr 06, 2016 19:03 Messages: 703 Offline

Dec 25, 2021 18:12

Quote I am a licensed user of Photo Director 9 and Power Director 13. I seldom use Photo Director and would like to upgrade to a

subscription copy of PowerDirector 20. Will I lose access to my previous versions when I upgrade even if I don't upgrade Photo 9?

Initially, I would say no as they are in separate directories, however, I would rather know before I leap.

Thanks in advance

Yes your versions are lifetime remained intact
Yes PD20 will add your custom PD13 stuff
It was like that with me.
Some time later and I uninstalled PD13 but I can install it again I have all the files and the key to activate. XEON-E5-2680 v4 / Mem. 16GB DDR4
M.2 NVME 512Gb / 2-SSD Sata3 1TB
AMD RX570 / Display Philips 272V8
Windows 11_64Pro / PD22/365

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