CyberLink Community Forum
where the experts meet
| Advanced Search >
Screenrecorder 4 is not responding when I want to open it in the library
Reply to this topic
André Lammers [Avatar]
Newbie Private Message Joined: Nov 23, 2021 07:43 Messages: 1 Offline
[Post New]
Since I installed Cyberlink Screenrecorder 4 deluxe, my filesystem has problems.
I cannot open any image or video files. And I have to end filexplorer using taskmanager.

Also Cyberink is not responding anyamore after I have selected the library

Help is needed.

Kind regards,

André Lammers
Reply
[Post New]
Quote I cannot open any image or video files. And I have to end filexplorer using taskmanager.

Also Cyberink is not responding anyamore after I have selected the library


Hello,

Can you please provide more information as to what you are trying to do. Screen Recorder does not really have an open image/video option, and not sure if by "selected the library" you mean the "Open library" button in the top right corner. Providing some screenshots and your requested DXDiag file would be very helpful.

Also, contacting CyberLink Technical Support is usually the best option:
https://membership.cyberlink.com/support/service/technical-support.do

Cheers
Screen Recorder Moderator
Please direct any sales or technical issues to CyberLink's customer support team:

Sales or installation related issues:
https://membership.cyberlink.com/support/customer-services.do

Software technical issues:
https://membership.cyberlink.com/support/service/technical-support.do
Reply
Reply to this topic
Powered by JForum 2.1.8 © JForum Team