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Purchase Power Director 20
pepegota [Avatar]
Newbie Joined: Sep 28, 2014 16:29 Messages: 37 Offline
[Post New] Nov 12, 2021 17:40
I cannot make this purchase.. The download provider Asknet Inc. provides the program and the key, but the download cannot complete. How the hell can you purchase this? The pay by month/year has the same screen and they probably use Asknet.
StevenG [Avatar]
Contributor Joined: Jan 14, 2014 14:04 Messages: 513 Offline
[Post New] Nov 13, 2021 08:27
I think you'll have to ask Asknet support to help you out here.

In the future, it might be wisest to purchase updates directly from CyberLink. CyberLink (and we users) can't help you with third-party purchases.
JL_JL [Avatar]
Senior Contributor Location: Arizona, USA Joined: Oct 01, 2006 20:01 Messages: 6091 Offline
[Post New] Nov 13, 2021 09:57
Asknet is the e-commerce vendor that Cyberlink uses for purchases directly from the CyberLink portal.

pepegota, I thought you indicated here: https://forum.cyberlink.com/forum/posts/list/86122.page#356508 that you got it download from the email links. Keep in mind, it's up to you to save those downloads as the links expire in 30 days.

If you are having issues with the Asknet links, contact CL support, they may provide you a set of installs from their server which is often much slower than the Asknet links but may work if you continue to have a download issue.

Jeff
pepegota [Avatar]
Newbie Joined: Sep 28, 2014 16:29 Messages: 37 Offline
[Post New] Nov 13, 2021 10:07
Quote Asknet is the e-commerce vendor that Cyberlink uses for purchases directly from the CyberLink portal.

pepegota, I thought you indicated here: https://forum.cyberlink.com/forum/posts/list/86122.page#356508 that you got it download from the email links. Keep in mind, it's up to you to save those downloads as the links expire in 30 days.

If you are having issues with the Asknet links, contact CL support, they may provide you a set of installs from their server which is often much slower than the Asknet links but may work if you continue to have a download issue.

Jeff


I found the problem. The Ant downloader was corrupted. After a reinstall all is well.
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