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Why do I lose YouCam9 full screen display
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Nouaman [Avatar]
Newbie Private Message Joined: Nov 01, 2021 10:49 Messages: 1 Offline
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Hi,
I have an isssue using your software youCam 9. In fact, I frequetuly lose YouCam full screen display during my Teams video conferances. ( it keeps only the menu colomn when facing the problem) and i have every time to restart it from the menu colomn.
Can you, please, indicate me the source of this probleme, and how can it be fixed.
Best regards
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Forum Moderator [Avatar]
Contributor Private Message Joined: Feb 27, 2018 01:01 Messages: 456 Offline
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Hello,

This is a user led forum and CyberLink does not check these threads regularly. Please send your question directly to them via CyberLin Customer Service:

https://membership.cyberlink.com/support/service/technical-support.do

Cheers
YouCam Moderator Please direct any sales or technical issues to CyberLink's customer support team:

Sales or installation related issues:
https://membership.cyberlink.com/support/customer-services.do

Software technical issues:
https://membership.cyberlink.com/sup
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