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Move Power2Go to a new pc/laptop
jrosby@0770 [Avatar]
Newbie Joined: Oct 25, 2021 13:39 Messages: 1 Offline
[Post New] Oct 25, 2021 14:02
So I purchased this software early this year (2021). Since then my laptop started having major issues. including the drive crapping out. It's an oldr machine and hasn't had any upgrades other than the ram (no new ssd drive or processor). I'm willing to remove Power2Go from that machine but how do I get the registered copy on my new one? My Cyberlink account clearly states that I purchased the software even includes the serial key. But I can't seem to install without buying it again. Help would be greatly appreciated.
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Forum Moderator [Avatar]
Contributor Joined: Feb 27, 2018 01:01 Messages: 578 Offline
[Post New] Oct 25, 2021 21:41
Hello,

You actually need to contact CyberLink Customer Service directly about this. They will provide you with the download, and it is a good idea to back it up incase this ever happens again:

https://membership.cyberlink.com/support/customer-services.do

Cheers
Power2Go Moderator Please direct any sales or technical issues to CyberLink's customer support team:

Sales or installation related issues:
https://membership.cyberlink.com/support/customer-services.do

Software technical issues:
https://membership.cyberlink.com/sup
Mr HC [Avatar]
Newbie Joined: Feb 02, 2021 17:05 Messages: 6 Offline
[Post New] Dec 29, 2022 13:19
Quote Hello,

You actually need to contact CyberLink Customer Service directly about this. They will provide you with the download, and it is a good idea to back it up incase this ever happens again:

https://membership.cyberlink.com/support/customer-services.do

Cheers
Power2Go Moderator


If your buying a new computer it will come with a windows 11 operating system. Power2go 13 platinum 64bit is not yet compatible with the new O/S. I know this because i have it installed also on my win 10 system & it works fine. Win 11 won't allow certain features to run!

This message was edited 1 time. Last update was at Dec 29. 2022 19:22

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