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Move Power2Go to a new pc/laptop
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jrosby@0770 [Avatar]
Newbie Private Message Joined: Oct 25, 2021 13:39 Messages: 1 Offline
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So I purchased this software early this year (2021). Since then my laptop started having major issues. including the drive crapping out. It's an oldr machine and hasn't had any upgrades other than the ram (no new ssd drive or processor). I'm willing to remove Power2Go from that machine but how do I get the registered copy on my new one? My Cyberlink account clearly states that I purchased the software even includes the serial key. But I can't seem to install without buying it again. Help would be greatly appreciated.
[Thumb - Capture.JPG]
 Filename
Capture.JPG
[Disk]
 Description
My products
 Filesize
60 Kbytes
 Downloaded:
2 time(s)
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Hello,

You actually need to contact CyberLink Customer Service directly about this. They will provide you with the download, and it is a good idea to back it up incase this ever happens again:

https://membership.cyberlink.com/support/customer-services.do

Cheers
Power2Go Moderator
Please direct any sales or technical issues to CyberLink's customer support team:

Sales or installation related issues:
https://membership.cyberlink.com/support/customer-services.do

Software technical issues:
https://membership.cyberlink.com/support/service/technical-support.do
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