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Video recording length
Fular [Avatar]
Newbie Joined: Oct 15, 2021 20:31 Messages: 2 Offline
[Post New] Oct 15, 2021 20:35
Hi,

I was recording a video using YouCam 9 on my lpatop with my laptop camera.
The video is around 2 hours long.

When I finished recording and played back the video I noticed that the image stopped recording after around 32 minutes but the audio conitnued for the 2 hours.

Is there a reason why the video stops recording images after the 32 minutes?

Are there file size or length limitations?
Forum Moderator [Avatar]
Contributor Joined: Feb 27, 2018 01:01 Messages: 578 Offline
[Post New] Oct 17, 2021 22:52
Hello,

No, there is no video recording length limitation for recording videos in YouCam. The symptoms you encountered are rather curious, and have not heard of this before. Check if there is an issue with your GPU driver, by re-installing it or updating it to the latest version. You can attached your DXDiag file if you want help from other users about it.

If this doesn't work, I suggest you contact CyberLink Customer Service:

https://membership.cyberlink.com/support/service/technical-support.do

Cheers
YouCam Moderator Please direct any sales or technical issues to CyberLink's customer support team:

Sales or installation related issues:
https://membership.cyberlink.com/support/customer-services.do

Software technical issues:
https://membership.cyberlink.com/sup
Fular [Avatar]
Newbie Joined: Oct 15, 2021 20:31 Messages: 2 Offline
[Post New] Oct 18, 2021 13:25
I attached the Dxdiag

My drivers are up to date and I have enough space on my drive. Over 370G free
 Filename
DxDiag.txt
[Disk]
 Description
 Filesize
90 Kbytes
 Downloaded:
156 time(s)
Davie09 [Avatar]
Newbie Joined: Sep 12, 2021 21:43 Messages: 1 Offline
[Post New] Oct 21, 2021 11:21
Quote I attached the Dxdiag

My drivers are up to date and I have enough space on my drive. Over 370G free


It happened with me but with sme other application related, tough it was my camera drivers fault,

Every time i launched my camera afte fresh boot, my camera wonnt work, the drivers had to reinnstalled to make it
work, still haven,t founnd a permenant solution to that. Maybe we both need to service centers to ask for help in thi s
case I thinkl
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