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Cant login to cyberlink account to download PowerDirector365
aprisma [Avatar]
Newbie Joined: Jul 26, 2021 05:46 Messages: 3 Offline
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Hello all,
because there is no technical forum here for this issue - i hope its ok i try here.

Today i created my account.
If I change password I am automatically logged in at the member page.
But this pw not work again if I relogin or if I try to login in Application Manager.

I changed pw even to 222222 or aaaaaa to avoid problems but not work.

Is there some trick? Bug?
I use internet explorer and never had any problems with login.

Thanx for your help.
Kind regards,
PowerDirector Moderator [Avatar]
Senior Contributor Location: New Taipei City, Taiwan Joined: Oct 18, 2016 00:25 Messages: 2104 Offline
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Hello,

Please contact CyberLink Customer Service about this using this URL:

https://membership.cyberlink.com/support/customer-services.do

Cheers
PowerDirector Moderator


For customer support related issues, please contact:
- Customer service: https://membership.cyberlink.com/support/customer-services.do
- Technical support: https://membership.cyberlink.com/support/service/technical-support.do
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