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Power2Go 13 Platinum Will not run
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Phoenix Elvis Nicholson [Avatar]
Member Private Message Location: Madison, Alabama USA Joined: May 29, 2020 14:46 Messages: 75 Offline
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On my laptop, Power 2 Go 13 Pltinum starts and shuts down at first display
showing a message about resolution problems.
I'm at 1680x1050
I do not look forward to changing resolution every time I run the program
Any possibiity of an update/patch for this? .
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Intel i5-9400F / B 360M MB (MS-7B19) 2.9 Ghz / 32 GB DDR4 / Radeon RX580
Personal website https://www.PENwords.net
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tomasc [Avatar]
Senior Contributor Private Message Joined: Aug 25, 2011 12:33 Messages: 5816 Offline
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[quotePostId=353668]On my laptop, Power 2 Go 13 Pltinum starts and shuts down at first display
showing a message about resolution problems.
I'm at 1680x1050
I do not look forward to changing resolution every time I run the program
Any possibiity of an update/patch for this?[/quotePostId]
This is a user forum and not Cyberlink support. See the spec. on P2Go13: https://www.cyberlink.com/products/power2go-platinum/specs_en_US.html .You already exceed the minimum required resolution. Check for the color depth setting.

There is already a patch available at the support website. Create a support ticket for further help
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