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Control panel and playing TS-files
Igor-KIO [Avatar]
Newbie Location: Russia Joined: Mar 19, 2012 10:02 Messages: 17 Offline
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Good day!
When playing TS files, the control panel appears 1 minute after the start of playback. On PowerDVD Ultra v. 19, the panel appears immediately.
If the control panel appears immediately, the player (PowerDVD v21) freezes when you try to move around the timeline.
Windows 10 Pro 20H2

This message was edited 1 time. Last update was at May 09. 2021 10:31

Forum Moderator [Avatar]
Contributor Joined: Feb 27, 2018 01:01 Messages: 578 Offline
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Hello,

Please ensure your graphics card driver is up-to-date first. Since you didn't supply the requested information, it's hard to help you. Best bet is to contact CyberLink Technical Support:

https://membership.cyberlink.com/support/service/technical-support.do

Cheers
PowerDVD Moderator Please direct any sales or technical issues to CyberLink's customer support team:

Sales or installation related issues:
https://membership.cyberlink.com/support/customer-services.do

Software technical issues:
https://membership.cyberlink.com/sup
Igor-KIO [Avatar]
Newbie Location: Russia Joined: Mar 19, 2012 10:02 Messages: 17 Offline
[Post New]
Quote Hello,

Please ensure your graphics card driver is up-to-date first. Since you didn't supply the requested information, it's hard to help you. Best bet is to contact CyberLink Technical Support:

https://membership.cyberlink.com/support/service/technical-support.do

Cheers
PowerDVD Moderator


Hello.

NVIDIA GeForce GTX 1080. driver 462.31
CPU i7-5775C, RAM 32 Gb
[Thumb - Config.png]
 Filename
Config.png
[Disk]
 Description
 Filesize
77 Kbytes
 Downloaded:
6 time(s)
 Filename
DxDiag.txt
[Disk]
 Description
 Filesize
133 Kbytes
 Downloaded:
204 time(s)

This message was edited 1 time. Last update was at May 10. 2021 06:13

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