Watching Youtube-files not possible in PDVD21 !

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Pete 12

Member Private Message Joined: Aug 21, 2012 09:07 Messages: 94 Offline

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Apr 20, 2021 07:44

Some of my friends bought the latest PDVD21 already , they encounter errors when trying to watch or pin Youtube-files .
It seems this problem occurs only in the EU , PDVD21 should be patched again , coz Google/Youtube-rules have changed in the EU...
These Youtube problems are not new , they were in previous versions also , but always fixed by update to newer version !

PDVD20 does not have these errors , so we hope CyberLink will fix ( new patch ??) this Youtube-error soon in PDVD21 also !!
Are other people facing these errors also , in EU ?? Do NOT GIVE UP!! CyberLink updates PDVD12 next month for solving these frustrating problem!!

CyberLink-Moderator

Contributor Private Message Joined: Feb 27, 2018 01:01 Messages: 341 Offline

Apr 21, 2021 21:25

Hello,

We received information that CyberLink is aware of this issue and is working on fixing it.

Cheers
PowerDVD Moderator
Please direct any sales or technical issues to CyberLink's customer support team:

Sales or installation related issues:
https://membership.cyberlink.com/support/customer-services.do

Software technical issues:
https://membership.cyberlink.com/support/service/technical-support.do

Pete 12

Member Private Message Joined: Aug 21, 2012 09:07 Messages: 94 Offline

Apr 22, 2021 04:43

Quote Hello,

We received information that CyberLink is aware of this issue and is working on fixing it.

Cheers
PowerDVD Moderator

Thats very good news !
Lots of people wont buy PDVD21 ( included me ) , untill this issue has been fixed !
Wonder if its a problem for only EU or US also.........

We all wait for the fix ! Do NOT GIVE UP!! CyberLink updates PDVD12 next month for solving these frustrating problem!!

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