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Patched Youcam 9 no camera image
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David Dell [Avatar]
Newbie Private Message Joined: Dec 05, 2013 23:38 Messages: 1 Offline
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Hi, recently Youcam 9 started getting no camera image. Camera light comes on when I run Youcam, but nothing on screen. This happens even after reboot (to make sure nothing else holding the camera). Camera itself seems to work fine, as zoom comes up with the camera just fine Nexigo HD Webcam. I've uninstalled and reinstalled Youcam a couple of times - production version. Zoom not running when I'm testing. I'm ready to give upon the S/W.

Youcam settings has webcam selected, and light comes on when I run, but no image. Ran dxdiag. Attaching file.
 Filename
DxDiag.txt
[Disk]
 Description
Requested doc
 Filesize
99 Kbytes
 Downloaded:
21 time(s)
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CyberLink-Moderator [Avatar]
Senior Member Private Message Joined: Feb 27, 2018 01:01 Messages: 296 Offline
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Hello,

Best to send this information to CyberLink Technical Support. More likely to get a solution there:

https://membership.cyberlink.com/support/service/technical-support.do

Cheers
YouCam Moderator
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