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Patched Youcam 9 no camera image
David Dell [Avatar]
Newbie Joined: Dec 05, 2013 23:38 Messages: 1 Offline
[Post New]
Hi, recently Youcam 9 started getting no camera image. Camera light comes on when I run Youcam, but nothing on screen. This happens even after reboot (to make sure nothing else holding the camera). Camera itself seems to work fine, as zoom comes up with the camera just fine Nexigo HD Webcam. I've uninstalled and reinstalled Youcam a couple of times - production version. Zoom not running when I'm testing. I'm ready to give upon the S/W.

Youcam settings has webcam selected, and light comes on when I run, but no image. Ran dxdiag. Attaching file.
 Filename
DxDiag.txt
[Disk]
 Description
Requested doc
 Filesize
99 Kbytes
 Downloaded:
161 time(s)
Forum Moderator [Avatar]
Contributor Joined: Feb 27, 2018 01:01 Messages: 578 Offline
[Post New]
Hello,

Best to send this information to CyberLink Technical Support. More likely to get a solution there:

https://membership.cyberlink.com/support/service/technical-support.do

Cheers
YouCam Moderator Please direct any sales or technical issues to CyberLink's customer support team:

Sales or installation related issues:
https://membership.cyberlink.com/support/customer-services.do

Software technical issues:
https://membership.cyberlink.com/sup
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