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SO Ready to Give Up on CyberLink
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AJoy20 [Avatar]
Newbie Private Message Joined: Jan 22, 2021 12:01 Messages: 1 Offline
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First off, Why does it take them so VERY long to respond to us: I attempt to reach out through our member zone first before here and I simply, when attempting to launch off a business can NOT wait days on end for replies:

Then to be totally misled on product assistance

errrgg

Before I begun to purchase licensed products I sent a lengthy message to support asking for advice on products, explaining my situation, present status and possible future growth capacity I saw with Cyberlink's media utilities if I could be led properly in the right direction. I seriously feel as though I was totally misled. Not only did it take days for a response (ok I can let that go) but now I have been paying months for PerfectCam that in all honesty I haven't even used because, that is what you suggested when after spending tons more hours of my own research find out no it isn't YouCam 9 would have been I could have spent the $35 one time, instead of wasting the $10 a month the past few months for a perfectcam that is junk and never used because it actually didn't assist or fit my current needs or trajectory I explained when contacting your support requesting product advice. I am very disappointed. I need Youcam, can't afford it quite yet, wasted money on the recommendation of perfect (NOT PERFECT) Cam that is doing nothing for my scenerio

This message was edited 2 times. Last update was at Mar 14. 2021 20:20

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CyberLink-Moderator [Avatar]
Senior Member Private Message Joined: Feb 27, 2018 01:01 Messages: 295 Offline
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Hello,

Unfortunately the people you are directing this message to will not find it here. Your best bet is to contact CyberLink directly:
https://membership.cyberlink.com/support/customer-services.do

Cheers
YouCam Moderator
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