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video cropping problem
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lilonaxu [Avatar]
Newbie Private Message Joined: Jan 18, 2021 04:24 Messages: 1 Offline
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Hello! When I trim and start the video from this trim, the track starts over, what should I do? Version 8.1.0

This message was edited 1 time. Last update was at Jan 18. 2021 04:29

Jaybo [Avatar]
Newbie Private Message Joined: Mar 25, 2018 17:55 Messages: 28 Offline
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Mine does this too but only for the first attempt each session. Just a minor irritation that I've grown used to.

Hope this doesn't sound patronising but have you tried more than once in a session? If it happens just once, like mine, then probably better to grin and bear it than struggle with Cyberlink's "Customer Services".

If it happens every time then obviously that renders the app pretty much unusable. If you have payed for a subscription then you should uninstall, reinstall, check updates, delete cache, yadayadayada, if nothing else works then seek a refund.

If you are severely masochistic, optimistic to the point of delusional and have time to waste, then you could try contacting Cyberlink. I'm not aware of them helping anyone, ever but you might get very lucky. Just approach them with low expectations to avoid being disappointed.

Other than that. Good luck.
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