I usually just insert my SD card into a tower and my files are imported, they are from Canon, and a CR2 format.
Well I just moved my photo editing upstairs, bought a new monitor to do some better edits, but the tower doesn't have a card reader. So I had that 'aha' moment to import from camera.
However, every time I try to do it I get this message "Photodirector only supports the import of bmp, heif, jpg, phi, png, raw and tiff".
Cr2 is RAW!
I have uploaded drivers and exhausted all my efforts.
How can I use this feature??
Jessica