Problem with YouCam

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Problem with YouCam

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Ysuerte

Newbie Private Message Joined: Dec 07, 2020 12:11 Messages: 2 Offline

Solved by

Dec 07, 2020 12:29

Good evening.
I don't know if this is the right area for my problem.
I have a problem with CyberLink YouCam (5).
It's a great product and has always worked very well
but now every video i try to record has no volume
also if the system volume is at the maximun vales.
Thanks

CyberLink-Moderator

Senior Member Private Message Joined: Feb 27, 2018 01:01 Messages: 295 Offline

Dec 07, 2020 20:18

Hello,

Most likely you updated something on your computer that has affected YouCam, like Windows, but there is no way of knowing when you didn't supply the requested information.

Your best bet is to contact CyberLink Technical Support:

https://membership.cyberlink.com/support/service/technical-support.do

Cheers
YouCam Moderator

Ysuerte

Newbie Private Message Joined: Dec 07, 2020 12:11 Messages: 2 Offline

Dec 08, 2020 14:57

Thanks for your reply.
In reality that link does not work
and although i have made all the registration
on the CyberLink sites (https://memebership.cyberlink.com/support
and https://directzone.cyberlink) the problem could not be exposed

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