Cyberlink Subscription Issues

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Forum Index » PowerDirector (previous versions)

louislmao

Newbie Joined: Oct 02, 2020 09:34 Messages: 1 Offline

Solved by

Oct 02, 2020 09:42

Ordered and paid for a monthly Power Director 365 subscription. Have the confirmation email and receipt from Paypal but the subscription won't show up on my account?

Since I am based in the UK is there a wait for the subscription to come through?? I can't call the support centre because it'll be mega expensive but does anyone have any answers?

optodata

Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline

Oct 02, 2020 12:25

There's no reason to worry about phone costs.

None of the forum users here can help you other than to say you can double check your subscription status by clicking here. If it's still not showing up, your best bet is to contact Customer Service from the main contact page.

Philwild

Senior Member Location: Hemel Hempstead, UK Joined: Oct 05, 2017 12:04 Messages: 208 Offline

Oct 02, 2020 16:07

There is no delay from being in the UK.

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