Sound without Picture

gkoum

Newbie Private Message Joined: Sep 24, 2020 07:09 Messages: 2 Offline

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Sep 24, 2020 07:14

Hi,

I install Power DVD 20, and I try to run some Blue Ray 4K Mkv rip files.
On all my players, everything works perfect on 4K but not with Power DVD, I hear everything, but the screen stays black.
Any idea on how to fix that?

Thanks.

This message was edited 1 time. Last update was at Sep 24. 2020 07:17

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QC2.0

Contributor Private Message Joined: Apr 27, 2016 04:02 Messages: 473 Offline

Sep 28, 2020 04:33

Is it a HDR clip?
Do you have HDR monitor, HDR-ready GPU, and video cables which are compatible with HDR?
Try enable the HDR on Windows OS to check the playback condition.

If your monitor is just a SDR one, disable powerdvd's truetheater enhancement to check it out.

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gkoum

Newbie Private Message Joined: Sep 24, 2020 07:09 Messages: 2 Offline

Sep 29, 2020 08:48

Quote Is it a HDR clip?
Do you have HDR monitor, HDR-ready GPU, and video cables which are compatible with HDR?
Try enable the HDR on Windows OS to check the playback condition.

If your monitor is just a SDR one, disable powerdvd's truetheater enhancement to check it out.

Yes, I have an HDR Monitor and HDR is also enabled on my display settings ( Windows 10 Pro).
My system details are:

CPU Type HexaCore AMD Ryzen 5 3600, 4068 MHz (40.75 x 100)
Motherboard Name Gigabyte X570 Gaming X (3 PCI-E x1, 2 PCI-E x16, 2 M.2, 4 DDR4 DIMM, Audio, Video, Gigabit LAN)
Motherboard Chipset AMD Bixby X570, AMD K17.7 FCH, AMD K17.7 IMC
System Memory 16330 MB

Asus GTX950 - 2GB

I tried HDR and none-HDR 4K clips, same issue on all of them.

This message was edited 1 time. Last update was at Sep 29. 2020 08:50

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