TrueTheater Stretch (Fit to Screen) is the only decent aspect ratio for my large collection of .iso files, which I've been watching on PowerDVD since 2013. Every time the playback is started or re-started the aspect ratio switches back to Stretch to Fit the Screen; it never did this before with PowerDVD 17 or prior versions.
I spent hours working through the cumbersome process of creating a support ticket with Cyberlink. They even sent this reply:
"With reference to your query, after pilot checking, we have reproduced the same condition in our lab on testing platform when playing ISO disk image specifically. This case has been escalated to engineering team for further investigation."
You can imagine how frustrated I am to find that nearly 5 months later they produce a program update and leave this bug unfixed. I also have aspect ratio issues with 4K files, which always open up minimized on the screen, and each time a file is started or re-started the Aspect Ratio has to be reset to Keep Aspect Ratio.
Extremely disappointing that the company ignores bugs in their programs that they've been aware of for several months.
This message was edited 1 time. Last update was at Sep 23. 2020 20:18