cloud server not available?

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Oliverz

Member Joined: Jul 01, 2020 07:32 Messages: 136 Offline

Solved by

Aug 27, 2020 10:24

Is there a problem with the cloud server? I can load media content from the Director Zone, as well as background music, etc., but cannot connect to the cloud server! Liebe Grüße / Regards
Oliver

Maliek

Senior Contributor Location: San Antonio, Texas USA Joined: Nov 10, 2012 12:01 Messages: 851 Offline

Aug 27, 2020 11:35

Quote Is there a problem with the cloud server? I can load media content from the Director Zone, as well as background music, etc., but cannot connect to the cloud server!

Not sure. Are you receiving a message stating "You are not currently connected to the internet?" If so, several people have reported this over the past few days. It would be best to report this to CyberLink.

Please contact CyberLink customer service about this using the following link: https://membership.cyberlink.com/support/service/technical-support.do

Once submitted, please respond here with your CS ticket number. They will want to get a copy of your http log so help diagnose the problem. Subscribe to PowerDirector University on YouTube.

Subscribe to PDU Mobile on YouTube.

Oliverz

Member Joined: Jul 01, 2020 07:32 Messages: 136 Offline

Aug 27, 2020 12:14

Hallo!
Hier ist meine QuestionID: CS002212478
Es ist nur ein Problem mit dem Cloud-Server ....


Filename	cloud.JPG	Download
Description
Filesize	18 Kbytes
Downloaded:	8 time(s)

Liebe Grüße / Regards
Oliver

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